This statement was last updated on March 2025.
At SM London, we are committed to ensuring that our website, www.sm-london.co.uk, is accessible to all individuals, including those with disabilities. We strive to provide an inclusive and user-friendly experience for all visitors.
Accessibility Statement
Accessibility Adjustments on This Site
We have adapted our website in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, achieving a compliance level of [A / AA / AAA - select relevant option]. Our accessibility efforts include, but are not limited to:
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Utilising an Accessibility Wizard to identify and rectify accessibility issues
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Defining clear heading structures on all pages
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Implementing alternative text for images
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Ensuring colour contrast meets accessibility standards
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Reducing motion effects where possible
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Setting the language of the website appropriately
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Ensuring all videos, audio content, and downloadable files are accessible
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Optimising for screen reader compatibility and keyboard navigation
Declaration of Partial Compliance
Certain pages of our website may include third-party content that is beyond our control, impacting full compliance with accessibility standards. While we strive to ensure accessibility across our website, we acknowledge these limitations and are actively seeking improvements.
Accessibility Arrangements in Our Organisation
Our physical offices and branches are equipped with accessibility features, including but not limited to:
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Wheelchair-accessible entrances and pathways
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Accessible restrooms and seating areas
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Assistive listening devices where applicable
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Elevators with Braille signage
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Reserved parking spaces for individuals with disabilities
Requests, Issues, and Suggestions
We are continuously working to improve our accessibility standards. If you encounter any accessibility issues on our website or require further assistance, please contact our accessibility team:
Phone: +44 020 3649 9967
Email: info@sm-london.com
We welcome feedback and suggestions to enhance our accessibility and user experience. Thank you for visiting SM London.
